/* ============================================================
   WhatsCRM AI — UI v3 (2026-08-15)
   WhatsApp-style inbox, chat-info drawer, training tabs.
   Professional, mobile-friendly. No external assets.
   ============================================================ */
:root{
  --bg:#eef2f6;
  --card:#ffffff;
  --ink:#0f172a;
  --muted:#64748b;
  --line:#e2e8f0;
  --brand:#059669;
  --brand-2:#10b981;
  --brand-ink:#065f46;
  --brand-soft:#e7f7f1;
  --danger:#dc2626;
  --danger-soft:#fee2e2;
  --side:#0b1f1a;
  --side-ink:#c9dcd6;
  --bubble-out:#d9fdd3;
  --bubble-in:#ffffff;
  --wa-bg:#efe7dc;
  --radius:14px;
  --shadow:0 1px 3px rgba(15,23,42,.08),0 4px 16px rgba(15,23,42,.05);
  --font:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif;
}
*{box-sizing:border-box;margin:0;padding:0}
html,body{height:100%}
body{font-family:var(--font);background:var(--bg);color:var(--ink);font-size:15px;line-height:1.45;-webkit-font-smoothing:antialiased}
.hidden{display:none!important}
button{font-family:inherit;cursor:pointer}
input,select,textarea{font-family:inherit;font-size:15px;color:var(--ink)}
svg{width:20px;height:20px;fill:currentColor;flex:none}
code{background:#f1f5f9;border:1px solid var(--line);border-radius:6px;padding:1px 6px;font-size:13px}

/* ---------- toast ---------- */
.toast-box{position:fixed;top:14px;left:50%;transform:translateX(-50%);z-index:1200;display:flex;flex-direction:column;gap:8px;align-items:center;pointer-events:none}
.toast{background:#0f172a;color:#fff;padding:10px 18px;border-radius:999px;box-shadow:var(--shadow);font-size:14px;max-width:92vw;animation:pop .18s ease}
.toast.bad{background:var(--danger)}
@keyframes pop{from{opacity:0;transform:translateY(-8px)}to{opacity:1;transform:none}}

/* ---------- login ---------- */
.login-wrap{min-height:100dvh;display:flex;align-items:center;justify-content:center;padding:20px;
  background:radial-gradient(1200px 600px at 20% -10%,#134e4a 0%,#0b1f1a 55%,#081512 100%)}
.login-card{background:var(--card);width:100%;max-width:400px;border-radius:20px;padding:34px 30px;box-shadow:0 20px 60px rgba(0,0,0,.35);text-align:center}
.login-logo{width:58px;height:58px;margin:0 auto 14px;border-radius:16px;background:linear-gradient(135deg,var(--brand),#34d399);color:#fff;font-weight:800;font-size:22px;display:flex;align-items:center;justify-content:center;box-shadow:0 8px 20px rgba(5,150,105,.35)}
.login-card h1{font-size:22px;margin-bottom:4px}
.login-card>p{color:var(--muted);font-size:14px;margin-bottom:20px}
.login-card form{display:flex;flex-direction:column;gap:14px;text-align:left}
.login-card label{font-size:13px;font-weight:600;color:#334155;display:flex;flex-direction:column;gap:6px}
.login-help{margin-top:16px;font-size:13px;color:var(--muted)}

/* ---------- inputs / buttons ---------- */
input:not([type=checkbox]):not([type=file]):not([type=color]),select,textarea{
  width:100%;border:1.5px solid var(--line);border-radius:10px;padding:10px 12px;background:#fff;outline:none;
  transition:border-color .15s, box-shadow .15s}
input:focus,select:focus,textarea:focus{border-color:var(--brand-2);box-shadow:0 0 0 3px rgba(16,185,129,.15)}
input[readonly]{background:#f8fafc;color:#475569}
textarea{resize:vertical;min-height:44px}
input[type=file]{border:1.5px dashed var(--line);border-radius:10px;padding:14px;width:100%;background:#f8fafc}
input[type=color]{width:42px;height:42px;border:1.5px solid var(--line);border-radius:10px;padding:3px;background:#fff;cursor:pointer}
.btn{border:1.5px solid var(--line);background:#fff;color:var(--ink);border-radius:10px;padding:10px 16px;font-weight:600;font-size:14px;
  transition:transform .05s, background .15s, border-color .15s;display:inline-flex;align-items:center;justify-content:center;gap:8px}
.btn:hover{background:#f8fafc}
.btn:active{transform:scale(.98)}
.btn:disabled{opacity:.55;cursor:not-allowed}
.btn.primary{background:linear-gradient(135deg,var(--brand),var(--brand-2));border-color:transparent;color:#fff;box-shadow:0 4px 14px rgba(5,150,105,.3)}
.btn.primary:hover{filter:brightness(1.05)}
.btn.ghost{background:transparent;border-color:#2b4a42;color:var(--side-ink)}
.btn.ghost:hover{background:#16352e}
.btn.small{padding:7px 12px;font-size:13px}
.btn.block{width:100%}
.btn.ai-off{background:var(--danger-soft);border-color:#fecaca;color:var(--danger)}
.icon-btn{border:1.5px solid var(--line);background:#fff;border-radius:10px;width:38px;height:38px;display:inline-flex;align-items:center;justify-content:center;color:#475569;flex:none}
.icon-btn:hover{background:#f8fafc}
.link{background:none;border:none;font-weight:600;font-size:13px;color:var(--brand);padding:4px}
.link.danger{color:var(--danger)}

/* ---------- switches ---------- */
.switch{display:inline-flex;align-items:center;gap:10px;cursor:pointer;user-select:none;font-size:14px;font-weight:600;color:#334155}
.switch input{position:absolute;opacity:0;width:0;height:0}
.switch .slider{width:44px;height:25px;flex:none;background:#cbd5e1;border-radius:999px;position:relative;transition:background .18s}
.switch .slider::after{content:"";position:absolute;top:3px;left:3px;width:19px;height:19px;border-radius:50%;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.25);transition:left .18s}
.switch input:checked + .slider{background:var(--brand-2)}
.switch input:checked + .slider::after{left:22px}
.switch input:disabled + .slider{opacity:.5}
.switch.big .slider{width:52px;height:29px}
.switch.big .slider::after{width:23px;height:23px}
.switch.big input:checked + .slider::after{left:26px}
.switch-row{display:flex;gap:26px;flex-wrap:wrap}

/* ---------- badges / chips ---------- */
.badge{display:inline-flex;align-items:center;border-radius:999px;padding:4px 11px;font-size:12px;font-weight:700;white-space:nowrap}
.badge.ok{background:var(--brand-soft);color:var(--brand-ink)}
.badge.off{background:var(--danger-soft);color:var(--danger)}
.badge.muted{background:#f1f5f9;color:var(--muted)}
.chip{display:inline-flex;align-items:center;background:#f1f5f9;color:#475569;border-radius:999px;padding:2px 9px;font-size:11.5px;font-weight:700}
.chip-tenant{background:var(--brand-soft);color:var(--brand-ink)}

/* ---------- app shell ---------- */
.app{display:flex;height:100dvh;overflow:hidden}
.sidebar{width:248px;flex:none;background:linear-gradient(180deg,var(--side) 0%,#0a1b16 100%);color:var(--side-ink);display:flex;flex-direction:column;padding:18px 14px;gap:16px}
.brand{display:flex;align-items:center;gap:11px;padding:4px 8px}
.brand-logo{width:40px;height:40px;border-radius:12px;background:linear-gradient(135deg,var(--brand),#34d399);color:#fff;font-weight:800;display:flex;align-items:center;justify-content:center;box-shadow:0 6px 16px rgba(5,150,105,.4)}
.brand b{color:#fff;display:block;font-size:15px}
.brand small{font-size:11.5px;opacity:.75}
.nav-list{display:flex;flex-direction:column;gap:4px;flex:1;overflow-y:auto}
.nav{display:flex;align-items:center;gap:12px;width:100%;padding:11px 12px;border:none;border-radius:11px;background:transparent;color:var(--side-ink);font-size:14px;font-weight:600;text-align:left;transition:background .14s}
.nav svg{width:19px;height:19px;opacity:.85}
.nav:hover{background:#12332b}
.nav.active{background:linear-gradient(135deg,var(--brand),var(--brand-2));color:#fff;box-shadow:0 4px 14px rgba(5,150,105,.35)}
.side-foot{display:flex;flex-direction:column;gap:10px;border-top:1px solid #1c3d35;padding-top:14px}
.user-box{font-size:13px;line-height:1.35;padding:0 6px}
.user-box b{color:#fff;display:block}
.user-box small{opacity:.75}
.nav-overlay{display:none}

.main{flex:1;display:flex;flex-direction:column;min-width:0}
.topbar{display:flex;align-items:center;gap:14px;padding:14px 22px;background:var(--card);border-bottom:1px solid var(--line)}
.menu-btn{display:none}
.page-head{flex:1;min-width:0}
.page-head h2{font-size:19px}
.page-head p{font-size:12.5px;color:var(--muted)}
.tenant-pick{display:flex;align-items:center;gap:8px}
.tenant-pick label{font-size:13px;font-weight:600;color:var(--muted)}
.tenant-pick select{width:auto;max-width:230px;padding:8px 10px}

.content{flex:1;min-height:0;display:flex;flex-direction:column}
.view{height:100%;overflow-y:auto;padding:20px 22px;display:flex;flex-direction:column;gap:16px}
.view.chat-view{overflow:hidden;padding:14px 16px}

/* ---------- cards / layout ---------- */
.card{background:var(--card);border-radius:var(--radius);box-shadow:var(--shadow);padding:20px}
.card h3{font-size:16px;margin-bottom:4px}
.card h4{font-size:14px;margin-bottom:2px}
.card-head{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;margin-bottom:10px}
.card-head.wrap{flex-wrap:wrap}
.head-tools{display:flex;gap:8px;align-items:center}
.head-tools input{width:200px}
.muted{color:var(--muted);font-size:13.5px}
.tiny{font-size:12px}
.small-line{margin-top:6px;font-size:13px}
.eyebrow{color:var(--brand);font-weight:800;font-size:11px;letter-spacing:.09em;text-transform:uppercase}
.note{margin-top:12px;background:#f8fafc;border:1px solid var(--line);border-radius:10px;padding:10px 14px;font-size:13.5px;color:#475569}
.banner{background:var(--brand-soft);border:1px solid #c7ecdd;border-radius:12px;padding:11px 16px;display:flex;gap:10px;align-items:center;flex-wrap:wrap;font-size:13.5px;color:var(--brand-ink)}
.banner b{font-size:14px}
.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:14px;align-items:start}
.grid-3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:14px;align-items:start}
.grid-4{display:grid;grid-template-columns:1fr 1fr 1fr 1fr;gap:14px;align-items:start}
.grid-4 label{display:flex;flex-direction:column;gap:6px;font-size:13px;font-weight:600;color:#334155}
@media(max-width:900px){.grid-4{grid-template-columns:1fr 1fr}}
.cat-price-old{text-decoration:line-through;color:#94a3b8}
.cat-price-new{color:#15803d;font-weight:800;margin:0 6px}
.cat-off-badge{background:#dc2626;color:#fff;font-size:10.5px;font-weight:800;border-radius:5px;padding:1px 7px;margin-left:4px}
.form-col{display:flex;flex-direction:column;gap:13px}
.form-col label,.grid-2 label,.grid-3 label{display:flex;flex-direction:column;gap:6px;font-size:13px;font-weight:600;color:#334155}
.form-col .switch,.grid-2 .switch{flex-direction:row}
.adv summary{cursor:pointer;font-weight:700;font-size:14px;color:#475569}
.adv-grid{margin-top:16px}

/* ---------- training tabs ---------- */
.tab-bar{display:flex;gap:8px;flex-wrap:wrap}
.ttab{border:1.5px solid var(--line);background:#fff;border-radius:999px;padding:9px 18px;font-weight:700;font-size:13.5px;color:#475569;transition:all .15s}
.ttab:hover{background:#f8fafc}
.ttab.active{background:linear-gradient(135deg,var(--brand),var(--brand-2));border-color:transparent;color:#fff;box-shadow:0 4px 12px rgba(5,150,105,.3)}
.tabpane{display:flex;flex-direction:column;gap:16px}

/* ---------- dashboard ---------- */
.stat-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}
.stat{background:var(--card);border-radius:var(--radius);box-shadow:var(--shadow);padding:16px 18px;display:flex;flex-direction:column;gap:4px}
.stat small{color:var(--muted);font-size:12.5px;font-weight:600}
.stat b{font-size:26px}

/* ---------- chat layout ---------- */
.split{display:flex;gap:14px;flex:1;min-height:0}
.conv-col{width:340px;flex:none;display:flex;flex-direction:column;min-height:0;padding:0;overflow:hidden}
.conv-head{display:flex;align-items:center;justify-content:space-between;padding:14px 16px 8px}
.conv-head b{font-size:15px}
.conv-search{padding:0 14px 10px;display:flex;gap:8px}
.conv-search.two{flex-direction:column}
.list-scroll{flex:1;overflow-y:auto;min-height:0;border-top:1px solid var(--line)}
.conv-item{display:flex;gap:11px;padding:12px 14px;border-bottom:1px solid #f1f5f9;cursor:pointer;transition:background .12s}
.conv-item:hover{background:#f8fafc}
.conv-item.active{background:var(--brand-soft)}
.avatar{width:42px;height:42px;flex:none;border-radius:50%;background:linear-gradient(135deg,#0ea5e9,#6366f1);color:#fff;font-weight:700;font-size:14px;display:flex;align-items:center;justify-content:center}
.conv-item:nth-child(3n) .avatar{background:linear-gradient(135deg,#f59e0b,#ef4444)}
.conv-item:nth-child(3n+1) .avatar{background:linear-gradient(135deg,var(--brand),#34d399)}
.conv-body{flex:1;min-width:0}
.conv-row{display:flex;justify-content:space-between;align-items:baseline;gap:8px}
.conv-row b{font-size:14px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.conv-row .time{font-size:11.5px;color:var(--muted);flex:none}
.conv-row2{display:flex;gap:7px;align-items:center;margin:1px 0 2px}
.conv-row2 .phone{font-size:12px;color:var(--muted)}
.preview{font-size:12.5px;color:#64748b;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.empty{padding:40px 18px;text-align:center;color:var(--muted);font-size:14px}

.chat-col{flex:1;display:flex;flex-direction:column;min-height:0;min-width:0;padding:0;overflow:hidden;position:relative}
.chat-empty{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:8px;color:var(--muted)}
.chat-empty-icon{font-size:38px}
.chat-ui{flex:1;display:flex;flex-direction:column;min-height:0;position:relative}
.chat-head{display:flex;align-items:center;gap:12px;padding:10px 14px;border-bottom:1px solid var(--line);background:#f7faf9}
.back-btn{display:none}
.chat-who{flex:1;min-width:0;display:flex;flex-direction:column;gap:1px}
.chat-who b{font-size:15px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.chat-who small{color:var(--muted);font-size:12.5px}
.chat-who .chip-tenant{align-self:flex-start;margin-bottom:2px}
.chat-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap;justify-content:flex-end}

/* WhatsApp-style message area */
.chat-msgs{flex:1;overflow-y:auto;min-height:0;padding:18px 16px 10px;background:
  linear-gradient(rgba(239,231,220,.93),rgba(239,231,220,.93)),
  repeating-linear-gradient(45deg,#e3d9ca 0 2px,transparent 2px 16px)}
.msg{display:flex;margin-bottom:8px}
.msg.inbound{justify-content:flex-start}
.msg.outbound{justify-content:flex-end}
.bubble{position:relative;max-width:70%;background:var(--bubble-in);border-radius:10px;padding:7px 10px 5px;box-shadow:0 1px 1px rgba(15,23,42,.18);font-size:14px;overflow-wrap:break-word}
.msg.inbound .bubble{border-top-left-radius:2px}
.msg.outbound .bubble{background:var(--bubble-out);border-top-right-radius:2px}
.bubble .sender{display:inline-block;font-size:9.5px;font-weight:800;letter-spacing:.06em;text-transform:uppercase;margin-bottom:2px;border-radius:5px;padding:1px 6px}
.sender.s-customer{background:#e2e8f0;color:#475569}
.sender.s-ai{background:#ede9fe;color:#6d28d9}
.sender.s-human{background:#dbeafe;color:#1d4ed8}
.sender.s-system{background:#fef3c7;color:#92400e}
.bubble .body{white-space:pre-wrap}
.bubble .mtime{display:block;text-align:right;font-size:10.5px;color:#8a9aa5;margin-top:2px}
/* WhatsApp-style delivery ticks */
.ticks{margin-left:4px;font-size:11px;letter-spacing:-2px;font-weight:700}
.t-sent,.t-delivered{color:#8a9aa5}
.t-read{color:#3b82f6}
.t-failed{color:#ef4444;letter-spacing:0;font-size:12px}
.bubble .m-media{margin:2px 0 4px}
.bubble .m-media img{max-width:280px;max-height:280px;width:100%;border-radius:8px;display:block;cursor:pointer;object-fit:cover}
.bubble .m-media video{max-width:280px;width:100%;border-radius:8px;display:block}
.bubble .m-media audio{width:230px;max-width:100%;display:block}
.bubble .m-doc{display:inline-flex;align-items:center;gap:8px;background:rgba(15,23,42,.06);border-radius:8px;padding:8px 12px;font-size:13px;font-weight:600;color:#334155;text-decoration:none;max-width:260px}
.bubble .m-doc:hover{background:rgba(15,23,42,.1)}

.chat-send{display:flex;gap:8px;padding:10px 12px;border-top:1px solid var(--line);background:#f7faf9;align-items:center}
.chat-send input[type=text]{flex:1;border-radius:999px;padding:11px 16px}
.chat-send .icon-btn{border-radius:50%;font-size:18px}
.send-btn{border-radius:50%!important;width:44px;height:44px;padding:0!important;flex:none}
.send-btn svg{width:20px;height:20px}

/* emoji pop */
.emoji-pop{position:absolute;bottom:66px;left:10px;z-index:30;background:#fff;border:1px solid var(--line);border-radius:14px;box-shadow:0 12px 40px rgba(15,23,42,.18);padding:10px;display:grid;grid-template-columns:repeat(8,1fr);gap:2px;max-width:320px}
.emoji-pop button{border:none;background:none;font-size:21px;padding:5px;border-radius:8px}
.emoji-pop button:hover{background:#f1f5f9}

/* ---------- chat info drawer ---------- */
.drawer-overlay{position:fixed;inset:0;background:rgba(2,6,23,.45);z-index:80}
.drawer{position:fixed;top:0;right:0;bottom:0;width:340px;max-width:94vw;background:#fff;z-index:90;box-shadow:-12px 0 40px rgba(2,6,23,.25);display:flex;flex-direction:column;animation:slideIn .2s ease}
@keyframes slideIn{from{transform:translateX(30px);opacity:0}to{transform:none;opacity:1}}
.drawer-head{display:flex;align-items:center;justify-content:space-between;padding:14px 16px;border-bottom:1px solid var(--line)}
.drawer-head b{font-size:16px}
.drawer-body{flex:1;overflow-y:auto;min-height:0;padding:16px;display:flex;flex-direction:column;gap:18px}
.drawer-contact{display:flex;flex-direction:column;align-items:center;gap:4px;padding:6px 0 2px}
.big-avatar{width:64px;height:64px;font-size:22px}
.drawer-contact b{font-size:16px}
.drawer-contact small{color:var(--muted)}
.drawer-sec{border-top:1px solid var(--line);padding-top:14px;display:flex;flex-direction:column;gap:9px}
.drawer-sec h4{font-size:13.5px;color:#334155}
.rw-box{background:#f8fafc;border:1px solid var(--line);border-radius:12px;padding:12px 14px;display:flex;flex-direction:column;gap:8px}
.rw-timer{font-size:22px;font-weight:800;letter-spacing:.03em;font-variant-numeric:tabular-nums;text-align:center}
.rw-track{height:8px;background:#e2e8f0;border-radius:999px;overflow:hidden}
.rw-bar{height:100%;background:linear-gradient(90deg,var(--brand),var(--brand-2));border-radius:999px;transition:width 1s linear}
.rw-state{text-align:center;font-size:12px;font-weight:700}
.rw-state.ok{color:var(--brand-ink)}
.rw-state.off{color:var(--danger)}
.label-chips{display:flex;flex-wrap:wrap;gap:7px}
.label-chip{border:1.5px solid var(--line);border-radius:999px;padding:5px 13px;font-size:12.5px;font-weight:700;background:#fff;color:#475569;transition:all .12s}
.label-chip.on{color:#fff;border-color:transparent}
.newlabel-row{display:flex;gap:8px;align-items:center}
.newlabel-row input[type=text],.newlabel-row input:not([type=color]){flex:1}
.notes-list{display:flex;flex-direction:column;gap:8px}
.note-item{background:#fef9e7;border:1px solid #f5e6ac;border-radius:10px;padding:9px 12px;font-size:13px;position:relative}
.note-item small{display:block;color:#a16207;font-size:11px;margin-top:3px}
.note-del{position:absolute;top:6px;right:8px;border:none;background:none;color:#b45309;font-weight:800;font-size:13px;cursor:pointer}

/* ---------- knowledge / catalog ---------- */
.kb-list{display:flex;flex-direction:column;gap:12px;margin-top:6px}
.kb-item{border:1px solid var(--line);border-radius:12px;padding:13px 16px}
.kb-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:6px;gap:8px;flex-wrap:wrap}
.kb-item b{font-size:14px}
.kb-item p{font-size:13.5px;color:#475569;margin-top:3px;white-space:pre-wrap}
.kb-item small{display:block;margin-top:6px;color:var(--muted);font-size:12px}
.price-tag{background:var(--brand-soft);color:var(--brand-ink);border-radius:8px;padding:3px 10px;font-weight:800;font-size:13px}

/* ---------- clients ---------- */
.tenant-list{display:flex;flex-direction:column;gap:14px;margin-top:8px}
.tenant-card{border:1px solid var(--line);border-radius:14px;padding:16px}
.tenant-main{display:flex;justify-content:space-between;gap:14px;align-items:flex-start}
.tenant-title{display:flex;align-items:center;gap:9px;flex-wrap:wrap;margin-bottom:3px}
.tenant-title b{font-size:15px}
.tenant-meta{font-size:12.5px;color:var(--muted);display:block;line-height:1.5}
.control-grid{display:flex;flex-wrap:wrap;gap:10px 22px;margin-top:13px;padding-top:13px;border-top:1px dashed var(--line);align-items:center}
.usage-chip{margin-left:auto;background:#f1f5f9;border-radius:999px;padding:5px 12px;font-size:12px;font-weight:700;color:#475569}
.client-limits{margin-top:12px}
.client-limits summary{cursor:pointer;font-size:13px;font-weight:700;color:var(--brand)}
.limits-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin-top:12px;align-items:end}
.limits-grid label{display:flex;flex-direction:column;gap:5px;font-size:12.5px;font-weight:600;color:#334155}
.limits-note{margin-top:8px;font-size:12px;color:var(--muted)}

/* ============================================================
   RESPONSIVE
   ============================================================ */
@media (max-width:1080px){
  .stat-grid{grid-template-columns:repeat(2,1fr)}
  .grid-3{grid-template-columns:1fr 1fr}
  .limits-grid{grid-template-columns:1fr 1fr}
  .conv-col{width:300px}
}
@media (max-width:860px){
  .sidebar{position:fixed;inset:0 auto 0 0;z-index:100;transform:translateX(-105%);transition:transform .22s ease;width:262px;box-shadow:0 0 60px rgba(0,0,0,.4)}
  body.nav-open .sidebar{transform:none}
  .nav-overlay{position:fixed;inset:0;background:rgba(2,6,23,.5);z-index:95;opacity:0;pointer-events:none;transition:opacity .2s;display:block}
  body.nav-open .nav-overlay{opacity:1;pointer-events:auto}
  .menu-btn{display:inline-flex}
  .topbar{padding:10px 14px;gap:10px;flex-wrap:wrap}
  .tenant-pick{width:100%;order:3}
  .tenant-pick select{max-width:none;flex:1}
  .view{padding:14px}
  .view.chat-view{padding:8px}

  .split{position:relative}
  .conv-col{width:100%}
  .chat-col{display:none}
  .split.show-chat .conv-col{display:none}
  .split.show-chat .chat-col{display:flex}
  .back-btn{display:inline-flex}
  .bubble{max-width:85%}
  .bubble .m-media img,.bubble .m-media video{max-width:230px}
  .chat-actions .badge{font-size:10.5px;padding:3px 8px}
  .chat-send{gap:6px;padding:8px}
  .chat-send .icon-btn{width:40px;height:40px}
  .emoji-pop{left:4px;right:4px;max-width:none;grid-template-columns:repeat(8,1fr)}

  .drawer{width:100vw;max-width:100vw}
  .grid-2,.grid-3{grid-template-columns:1fr}
  .stat-grid{grid-template-columns:1fr 1fr;gap:10px}
  .stat b{font-size:22px}
  .card{padding:16px}
  .head-tools{flex:1}
  .head-tools input{width:100%}
  .tenant-main{flex-direction:column}
  .usage-chip{margin-left:0}
  .limits-grid{grid-template-columns:1fr}
  .tab-bar{overflow-x:auto;flex-wrap:nowrap;padding-bottom:4px}
  .ttab{white-space:nowrap}
}
@media (max-width:400px){
  .stat-grid{grid-template-columns:1fr 1fr}
}

/* ============================================================
   v3.1 — attach menu, voice recording, modals, sidebar collapse
   ============================================================ */
.attach-menu{position:absolute;bottom:66px;left:56px;z-index:31;background:#fff;border:1px solid var(--line);border-radius:14px;box-shadow:0 12px 40px rgba(15,23,42,.18);padding:6px;display:flex;flex-direction:column;min-width:220px}
.attach-menu button{display:flex;align-items:center;gap:10px;border:none;background:none;padding:11px 14px;border-radius:9px;font-size:14px;font-weight:600;color:#334155;text-align:left;cursor:pointer}
.attach-menu button:hover{background:#f1f5f9}

.rec-bar{position:absolute;left:10px;right:10px;bottom:10px;z-index:32;background:#fff;border:1px solid var(--line);border-radius:999px;box-shadow:0 8px 30px rgba(15,23,42,.22);display:flex;align-items:center;gap:12px;padding:9px 16px}
.rec-dot{width:12px;height:12px;flex:none;border-radius:50%;background:var(--danger);animation:blink 1s infinite}
@keyframes blink{50%{opacity:.25}}
.rec-time{font-weight:800;font-variant-numeric:tabular-nums;font-size:15px}
.rec-hint{flex:1;color:var(--muted);font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

.modal{position:fixed;top:50%;left:50%;transform:translate(-50%,-50%);z-index:120;background:#fff;border-radius:16px;box-shadow:0 24px 80px rgba(2,6,23,.35);width:430px;max-width:94vw;max-height:90dvh;overflow-y:auto;padding:22px}
.modal h3{margin-bottom:12px;font-size:17px}
.modal-actions{display:flex;gap:10px;margin-top:16px}
.modal-actions .btn{flex:1}
.modal-lg{width:560px}

/* template picker */
#tplSearch{width:100%;margin:8px 0 10px}
.tpl-list{max-height:300px;overflow-y:auto;display:flex;flex-direction:column;gap:8px;margin-bottom:6px}
.tpl-card{border:1.5px solid var(--line);border-radius:12px;padding:12px 14px;cursor:pointer;transition:border-color .12s,background .12s}
.tpl-card:hover{border-color:#94a3b8;background:#f8fafc}
.tpl-card.selected{border-color:var(--brand);background:#f0fdf9;box-shadow:0 0 0 2px rgba(13,148,113,.15)}
.tpl-head{display:flex;align-items:center;gap:8px;margin-bottom:5px;flex-wrap:wrap}
.tpl-head b{font-size:14px}
.tpl-lang{font-size:10.5px;font-weight:800;text-transform:uppercase;letter-spacing:.05em;background:#e0f2fe;color:#0369a1;border-radius:5px;padding:1px 7px}
.tpl-cat{font-size:10.5px;font-weight:700;text-transform:uppercase;letter-spacing:.05em;background:#f1f5f9;color:#64748b;border-radius:5px;padding:1px 7px}
.tpl-body{font-size:13px;color:#475569;white-space:pre-wrap;max-height:72px;overflow:hidden}
.tpl-params-note{margin-top:6px;font-size:11.5px;color:var(--brand);font-weight:700}
.tpl-preview-label{margin-top:10px;font-size:11.5px;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.04em}
.tpl-preview{margin-top:5px;background:var(--bubble-out,#d9fdd3);border-radius:10px;border-top-right-radius:2px;padding:9px 12px;font-size:13.5px;white-space:pre-wrap;box-shadow:0 1px 1px rgba(15,23,42,.15)}
.tpl-param{width:100%}

/* AI voice sample row */
.tts-sample-row{display:flex;gap:8px;align-items:center}
.tts-sample-row input{flex:1}
.tts-sample-row .btn{flex:none;white-space:nowrap}

/* usage chips (dashboard + settings) */
.u-chips{display:flex;flex-wrap:wrap;gap:10px;margin-top:4px}
.u-chip{display:flex;flex-direction:column;gap:1px;background:#f8fafc;border:1px solid var(--line);border-radius:10px;padding:7px 12px;min-width:104px}
.u-chip small{font-size:10.5px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--muted)}
.u-chip b{font-size:15px;color:var(--ink)}
.u-chip.cost{background:#f0fdf9;border-color:#a7f3d0}
.u-chip.cost b{color:#0d9471}

/* admin: client usage visibility */
.usage-vis{display:flex;flex-direction:column;gap:3px;font-size:12px;font-weight:600;color:var(--muted)}
.usage-vis select{font-size:13px;padding:6px 10px}

/* sidebar controls */
.brand{position:relative}
.side-toggle{margin-left:auto;background:transparent;border-color:#2b4a42;color:var(--side-ink);width:32px;height:32px}
.side-toggle:hover,.side-close:hover{background:#16352e}
.side-close{display:none;margin-left:auto;background:transparent;border-color:#2b4a42;color:var(--side-ink);width:34px;height:34px}
@media (min-width:861px){
  body.side-collapsed .sidebar{width:86px;padding:18px 12px}
  body.side-collapsed .nav-txt,
  body.side-collapsed .brand-txt,
  body.side-collapsed .user-box{display:none}
  body.side-collapsed .nav{justify-content:center;padding:13px 0}
  body.side-collapsed .nav svg{width:21px;height:21px}
  body.side-collapsed .brand{flex-direction:column;gap:10px;justify-content:center;padding:4px 0}
  body.side-collapsed .side-toggle{margin:0;transform:rotate(180deg)}
  body.side-collapsed #logoutBtn{font-size:0;padding:10px}
  body.side-collapsed #logoutBtn::after{content:'⏻';font-size:16px}
}
@media (max-width:860px){
  .side-toggle{display:none}
  .side-close{display:inline-flex}
  .attach-menu{left:6px;right:6px;bottom:70px}
}